2000 South Central Ave, Marshfield, WI 54449

Phone: (715) 387-1195 Staff/Commissioner: Login

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Payment Options


PowerPay®

This is our own automatic bill payment option. You will receive your monthly bill as you do now. Just review the bill and record the payment which will be deducted on the due date. Saves time, worries and postage, and no fees. Click HERE to learn more.


Online

While on our website you can make an electronic check payment or a credit/debit card payment. It's convenient and available 24 hours a day. If you do not have a login, please get your billing statement and click HERE to begin. If you have created your login, just click HERE to make a payment. Please remember standard processing fees do apply.


Mobile

We are very excited to offer our very own APP for use with your smartphone or mobile device. With the free Marshfield Utilities APP you will be able to review charges, view bill and use many other services. You can also use our APP to make an electronic check payment or a credit/debit card payment. Please remember that standard processing fees do apply. It's convenient and available when you are on the go and 24 hours a day. Go to the App Store or Google Play to download today.

App Store Google Play

IVR

You can use your smartphone or mobile device to make a payment. The IVR system will allow you to make an electronic check or a credit/debit card payment. It's convenient and available 24 hours a day. Please remember that standard processing fees do apply. You will need to have your MU account, MU bill and your banking information to complete the payment. Call (877) 885-7968 to begin.


Call Center

Marshfield Utilities does have a Call Center staffed with Operators to take your payment. You can make an electronic check payment or a credit/debit card payment. Please remember that standard processing fees apply. Our Operators are available 7am -7pm Central on weekdays and 8am-5pm Central on weekends and holidays. English and Spanish speaking operators are standing by at (877) 885-7968.


Bank Bill Pay

Many banks now offer a Bank Bill Pay option to their Customers/Members. Bank Bill Pay is pretty simple, you direct your bank to make a payment on your behalf and instead of writing out a paper check, your bank does it for you - including the postage. This can be a very convenient option for many MU Customers. Please call your financial institution to inquire what service they have available to you. Marshfield Utilities is happy to process a bank bill pay payment and there is no fee applied by MU. Please allow for additional processing time.


Drop Box

Marshfield Utilities has a drop box available 24/7. The drop box is at the Marshfield Utilities Main Office and is conveniently located in the center of our parking lot for easy drive up service. No postage is necessary and the drop box is emptied at least twice daily. Please use checks or money orders only and please use the return envelope you received with your bill.


Mail

Some Customers prefer to make their payment by mail. MU does include a return envelope for this purpose. Please consider saving the stamp and exploring one of the other payment options listed above.


In Person

Marshfield Utilities always welcomes a personal visit from our Customers. We maintain a Receptionist/Cashier during our normal business hours whenever possible. The Cashier can take a cash, check or credit/debit card payment. We ask our Customers to avoid this option during the Winter and times of inclement weather. We care about you.