Deferred Payment Agreement (DPA)
To help you postpone a payment, we do offer a one-time 10 day delay. This will give you a little extra time, but your total past due balance is required. Your request for an Extension will not be approved if you have defaulted on a previous Extension or DPA in the past 12 months. Please click HERE to learn more.
Installment Plans for Overdue Bills
To help you meet your obligation you may sign a Deferred Payment Agreement (DPA). A DPA will help you pay your past due balance, current usage and help you be caught up on your payments over a set period of time. Usually three months. You will be asked to make a "fair" down payment and "fair" installments.
We will ask you to sign this installment agreement. Do not sign unless you agree to the terms. You do have the right to negotiate an installment agreement. If you do not meet the terms of the agreement, and you do not contact our office and negotiate changes to the plan, your service will be subject to disconnection.
Rental Customers will not be offered a DPA if any of the following apply:
- The Tenant has at least $100 in charges more than 90 days past due.
- The Tenant has defaulted on a DPA within the last 12 months.
- The Tenant had water/sewer charges that were placed on the property owner's tax bill in Marshfield within the past 24 months.
- The Tenant has a balance during the winter moratorium that is more than 80 days past due.
To learn more about a DPA, please click HERE.